How general contractors can send messages to subcontractors

As a general contractor, the messaging feature within projects allows you to conveniently send project updates and organize all communication in a central location. This can be done both on the project level and the bid package level.

Please note that once messages have been sent, there is no way to undo the sent action. This is intended to help you maintain historical accuracy.


To send messages on the project level
Navigate to your Projects page then click on the project you would like to send a message for.  



Within the project, click the “Messages” tab then click “New Message.”



Select which group to send your message to (entire project, by company status, or by specific bid package).



Once you select which group to send the message to, enter the subject, body, attach any files, and adjust formatting as needed, then click “Send.”



Please note that subcontractors are unable to see who else the message was sent to. All members of the list are blind copied and only you and internal employees that have been added to the project can see who the message was sent to.


To send messages on the bid package level
Navigate to the bid package you would like to send a message to.



Click on the “Messages” tab then click “New Message.”



Select which group to send your message to (entire bid package, by company status, or individual companies within the bid package), then enter the subject and body of the message, attach any files, and click “Send.”  



As stated above, subcontractors are unable to see who else the message was sent to. All members of the list are blind copied and only you and internal employees that have been added to the project can see who the message was sent to.

For information on how to view and reply to messages, please reference the article, “How general contractors can view and reply to messages.”


If you have further questions about how to send messages on the project or bid package levels, please contact us at [e-mail]. We’re happy to help!