Updating your email addresses is an important way of ensuring you are notified about the projects or bids you are working on.
Note: An email address can only be associated with one account.
To change your primary email address
The primary email is the email that will appear on your profile for everyone to see. All emails from BuildingConnected will be sent to this address.
Navigate to your profile by clicking on your name or photo icon located in the left-hand menu. 
Click the “Account Settings” tab. 
Click “Add Email” next to the “Additional Work Emails” section. 
Once you have added your new email as the alternate on your account and the email has been verified, click “Make Primary.” 
If you receive the message below stating that the email has an “Invalid primary email domain,” please submit a request and we’d be happy to add a new domain to your account.
Please note that we have restrictions on company domains as a security measure. This way, individuals with email domains differing from the initial domain the company account was created with cannot join your company on BuildingConnected. 
Once your alternate email has been changed to your primary email address, it will be listed in the “Primary Work Email” section on your account and the original primary email address will be listed in the “Additional Work Emails” section. 
If you wish to remove the original primary email from your account entirely, click “Remove” to the right of the email in the “Additional Work Emails” section. 
To add an additional work email address
An additional work email address is a secondary email you can add to your account. Alternate email addresses are not visible to general contractors and they do not receive notifications.
Instead, any invitations to bid or to qualify that are sent to an alternate email are automatically forwarded to the primary email on the account. This built-in functionality ensures that no invitations are missed. Any emails sent to this alternate email will automatically forward to your primary email. You can also log in using your alternate email address.
Navigate to your Profile by clicking on your name or photo icon located in the left-hand menu.
Click the “Account Settings” tab.
Click “Add Email” next to the “Additional Work Emails” section.
Enter the email address you would like to add as your alternate, then click “Add.”
Please note that if you receive the message below stating the email is already associated with an account on BuildingConnected, please submit a request. We’re happy to take a look at your email to help resolve this. 
Once you add a new alternate email to your account, you will be sent an email prompting you to verify the new email added. 
Open the email and click “Verify your email.” 
If you do not receive a verification email, please submit a request so we can determine if there is an error on your email server and help resolve the issue.
Once your new alternate email address is verified, you can make it the primary email on your account or remove it. 
To add a personal email address
Your personal email address is only visible to you, and email notifications will not be sent to your personal email address. You can log into your account with your personal email address.
Begin by clicking on your name or photo icon in the left-hand menu.
Click the “Account Settings” tab.
Scroll down to the “Personal Email” section, then enter your email address and click “Add.” 
Please note that if you receive the message below stating the email is already associated with an account on BuildingConnected, please submit a request. Our Support Team would be happy to take a look at your email to help resolve this. 
Once you add a personal email to your account, you will be sent an email prompting you to verify the email address. 
Open the email and click “Verify your email.”
If you do not receive a verification email, please submit a request so our Support Team can help determine if there is an error on your email server and verify your email.
At any time, you can remove your personal email by clicking “Remove.” 
Comments
0 comments
Article is closed for comments.