How to update the primary email address on your account

Updating your email address is an important way of ensuring you are notified about the projects or bids you are working on.

This article will cover how to update the primary email address on your account.


To update your primary email address
Navigate to your profile by clicking on your name or photo icon located in the left-hand menu.



Click the “Account Settings” tab.



Begin by adding the email you would like to make as your new primary email address as your alternate email. To do so, click “Add Email” next to the “Additional Work Emails” section.



For detailed instructions on how add an alternate email address, please reference the article, “How to add an alternate email address to your account.”

Once you have added your new email as the alternate on your account and the email has been verified, click “Make Primary.”



If you receive the message below stating that the email has an “Invalid primary email domain,” please contact us at [e-mail] and we’d be happy to add a new domain to your account.

Please note that we have restrictions on company domains as a security measure. This way, individuals with email domains differing from the initial domain the company account was created with cannot join your company on BuildingConnected.



Once your alternate email has been changed to your primary email address, it will be listed in the “Primary Work Email” section on your account and the original primary email address will be listed in the “Additional Work Emails” section.



If you wish to remove the original primary email from your account entirely, click “Remove” to the right of the email in the “Additional Work Emails” section.




If you have further questions about updating the primary email address on your account, please contact us at [e-mail]. We’re happy to help!