As a general contractor, you can view and reply to messages both on the project and bid package level. This keeps all communication in one place and allows you to reference messages at later times to help maintain accurate records.
For information on how to create new messages, please reference the article “How general contractors can send messages.”
To view messages
Navigate to your “Projects” page.
Click on the project (and bid package, if applicable) you would like to view messages for.
Click on the “Messages” tab.
New messages are marked with an orange dot and automatically appear in chronological order.
You can filter messages by sender, subject, or reverse chronological order by clicking on the titles at the top of the list (“From,” “Subject,” and “Date”).
Please note that if you send a message to an entire group, each company reply will create a new message thread so you can continue private conversations with that company.
To view individual messages, click anywhere within a message’s row.
You can always mark a message as unread after viewing it by opening the message then clicking “Mark Unread.” Once you return to the “Messages” tab, the message will be marked as unread.
To reply to messages
Within a message, type your reply in the box underneath the email thread. Once your message is complete, add attachments if needed and click “Send Reply.”
Please note that each time you receive a message through BuildingConnected you will also receive an email notification.
If you do not wish to receive message notifications, you can leave the project team under the “Team” tab. For more information on how to leave project teams, please reference the article, “How general contractors can leave a project team.”
Otherwise, if you have BC Pro you can adjust message notification settings on the “Team” tab. For more information on how to do so, please reference the article, “How general contractors can adjust project notification settings (BC Pro).”
If you have further questions about viewing and replying to messages, please contact us at email@example.com. We’re happy to help!