Logo
Submit a request Sign In
  1. BuildingConnected (us)
  2. Account management

Account management

Get help with anything related to your account in BuildingConnected.

Account access

  • How users can create accounts in BuildingConnected
  • Where can I find my company's TradeTapp prequalifications? (Subcontractors)
  • How to remove your account
  • Why is my account locked?
  • How to contact the Billing department
  • What happens when my Bid Board Pro trial expires?
See all 8 articles

Personal Profile

  • How to update the email address on your account
  • How to reset your password
  • How to update your personal profile on BuildingConnected
  • How to change the primary office for your account
  • How to update your password from within your account
  • How to connect your Autodesk ID to BuildingConnected
See all 11 articles

Office Profile

  • How to update your work performed
  • How to remove offices from your company profile in BuildingConnected
  • How to add and remove coworkers from your company in BuildingConnected
  • What are office “Leads” and how to designate them
  • Employment Verification
  • How to view all scopes of work that are available in BuildingConnected
See all 18 articles

Company Profile

  • How to add certifications to your company profile
  • Why is the "Enterprise Type" field going away?
  • How to update your company information in BuildingConnected
  • Understanding who can join your company in BuildingConnected
  • How to add a logo to your company account
BuildingConnected (us)