Account management
Get help with anything related to your account in BuildingConnected.
Account access
- How users can create accounts in BuildingConnected
- How to remove your account
- Why is my account locked?
- How to contact the Billing department
- What happens when my Bid Board Pro trial expires?
- How to upgrade your account or request pricing for our Pro subscriptions
Personal Profile
- How to update the email address on your account
- How to reset your password
- How general contractors can sync their BuildingConnected account with Box (BC Pro)
- Online training: How to change your primary email address
- How to update your password from within your account
- What to do if you are not receiving email notifications from BuildingConnected
Office Profile
- How to update your work performed
- How to remove offices from your company profile in BuildingConnected
- How to add and remove coworkers from your company in BuildingConnected
- Online training: How to remove a coworker
- What are office “Leads” and how to designate them
- Employment Verification