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BuildingConnected Support

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Activity overview

Latest activity by BuildingConnected Support
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    BuildingConnected Support created an article,

    How to leave internal notes for individual bidders

    In your project's bidder list, you can leave internal notes on bidders for your team to stay on the same page about any updates or changes regarding that specific bidder.  To leave internal notes o...

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    BuildingConnected Support created an article,

    My insurance carrier is not listed, what can I do?

    If you cannot find your company's insurance carrier when filling out the "What are the details of your current insurance policies?" question in a TradeTapp application, you can select "Other/Not Li...

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    BuildingConnected Support created an article,

    How to edit bid package information after a project is published

    If you need to edit bid package information after a project is published like renaming it or changing the due date, you can do so in the "Overview" tab of the bid package. Navigate to the bid packa...

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    BuildingConnected Support created an article,

    September 2021

    September 2021 NEW BuildingConnected Pro | Updated Look and Feel: Users can now experience an updated look and feel with new typography and colors in BuildingConnected Pro. Product functionality r...

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    BuildingConnected Support created an article,

    A bidder said they submitted, but I don't see it on my end. What is going on?

    If a subcontractor notifies you that they have submitted their proposal through BuildingConnected or provides a screenshot that they have submitted, but you are not seeing it on your end, what may ...

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    BuildingConnected Support created an article,

    How to upgrade to TradeTapp (General contractors)

    If you are interested in upgrading to TradeTapp where you can manage your company's entire prequalification processes in one platform:  For existing BC Pro customers: Please reach out to your comp...

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    BuildingConnected Support created an article,

    Can I retract or delete a sent message? (General contractors)

    BuildingConnected does not have a way to recall a message sent through the "Messages" tool. However, we can remove the link to any of the attachments on the email sent in error so that they are ina...

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    BuildingConnected Support created an article,

    How to upgrade to TradeTapp

    What is TradeTapp? TradeTapp combines data-driven risk analysis and automated mitigation recommendations. Our easy to use platform allows you to invite vendors to qualify from the BuildingConnected...

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    BuildingConnected Support created an article,

    Why am I still getting invites for work that is not on my profile?

    If you have adjusted your office's profile and the work performed keywords on your profile are correct, matching what your company performs, and you are still receiving bid invites for work that do...

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    BuildingConnected Support created an article,

    Can I delete or retract a submitted bid? (Subcontractors)

    If you submitted a bid for a project in Bid Board, you can always create a revision so that the general contractor will receive your updated proposal and attachments. Please reference this article,...