BuildingConnected Support
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My insurance carrier is not listed, what can I do?
If you cannot find your company's insurance carrier when filling out the "What are the details of your current insurance policies?" question in a TradeTapp application, you can select "Other/Not Li...
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How to upgrade your account or request pricing for our Pro subscriptions
If you are ready to upgrade or are interesting in pricing for our Pro Subscriptions, please click here reach out to our sales team. We’d be happy to reach out and provide you with more information ...
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How to view project files directly in BuildingConnected
If you have uploaded files into your project's "Files" tab, you can view the files directly in BuildingConnected. This way you can reference them and efficiently manage your bidding process with su...
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How general contractors can use the “Do Not Use” list (BC Pro)
As a general contractor with BC Pro, if a subcontractor asks to be removed from your bid list or you no longer wish to work with a company, you can add them to your “Do Not Use” list directly in yo...
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How to revoke a TradeTapp invite (General contractors)
As a general contractor using TradeTapp, you can revoke a vendor’s invitation to qualify at any time if you have invited a vendor by mistake or no longer wish to work with a company. Please note th...
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How to edit bid package information after a project is published
If you need to edit bid package information after a project is published like renaming it or changing the due date, you can do so in the "Overview" tab of the bid package. Navigate to the bid packa...
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What browsers can I use to access BuildingConnected?
To optimize your experience, we suggest using Google Chrome to access BuildingConnected. To download Google Chrome, please reference this site. You may also consider other browsers like Mozilla Fir...
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Can I delete a TradeTapp invite? (General contractors)
As a general contractor using TradeTapp, if you sent a qualification invitation to a vendor by mistake or if a qualification is no longer needed, there are a couple of things you can do to undo thi...
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What is the “Find” feature and when should I use it?
As a general contractor, you can use the “Find” feature to quickly locate bid packages and companies within projects. This can be useful if you receive an email from a subcontractor and you would l...
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How to forward invites from your inbox to BuildingConnected (Bid Board Pro)
As a subcontractor with Bid Board Pro, you can forward bid invites from your email inbox to BuildingConnected so you can keep track of all bids in one place. Our system will automatically capture i...