BuildingConnected Support
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What is the "Good Faith Effort" report and how to use it
With BC Pro, if you are looking to track all of the communications you have made on a project, especially for tracking activity with certain type of subcontractors (MBE, WBE, etc.), then we suggest...
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What is the Proposal Summary Sheet and how to download it (BC Pro)
With BC Pro, you can download a Proposal Summary Sheet, a formatted Excel file which includes a summary and details of all the proposals submitted for this project. What is a Proposal Summary Sheet...
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What to do if two companies should be merged
If you are a general contractor using BuildingConnected and you come across duplicate companies that you believe should be merged, we recommend suggesting an edit on both profiles. This helps maint...
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How to leave internal reviews on a company profile (BC Pro)
With BC Pro, you have the ability to add reviews to subcontractor companies you have worked with before. Adding reviews allows you to keep track of past experiences working with companies so you ca...
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What is an “Invalid Email” and how can it be fixed?
Whether you have a specific subcontractor in mind or if you’re looking to create new working relationships, BuildingConnected’s network gives you access to hundreds of thousands of subcontractors t...
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I suggested an edit and nothing happened - what can I do?
Within BuildingConnected, you have the ability to suggest an edit on profiles within the network to flag potentially inaccurate information. If you notice that a profile has not changed despite you...
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Understanding unclaimed accounts in BuildingConnected
BuildingConnected’s network gives general contractors access to hundreds of thousands of subcontractors that they can invite to projects. We understand the value of this data which it helps to know...
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How to use the “Do Not Use List" (BC Pro)
With BC Pro, if a subcontractor asks to be removed from your bid list or you no longer wish to work with a company, you can add them to your office's “Do Not Use List". When a company is on your "...
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What are “Company Tags” and how to use them
What are company tags? Company tags are short internal notes you can add next to company profiles so that you can flag important information and to easily companies when adding subcontractors to pr...
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How to use the "Suggest an Edit" feature
BuildingConnected gives you the ability to suggest an edit to a company or user’s profile. This helps maintain our network of general contractors and subcontractors with the most recent and accurat...